MARK KATZ
1141 E. Lockwood Ct. Buffalo Grove, IL 60089
847-913-5440 • makatzil@gmail.com
SUMMARY
Software Quality Assurance Professional with extensive experience in the Software Development cycle. Background includes software/hardware integration building and testing, problem solving, systems and database administration. Recognized team leader with strong communication skills that produced high quality products from start up to end point deliveries to customer field sites.
PROFESSIONAL EXPERIENCE
ALCATEL-LUCENT, Naperville, IL 1984-2009
With operations in 130 countries, Alcatel-Lucent is a global communications solutions provider, offering the most complete end-to-end portfolio of solutions and services in the industry.
Software Integration Build and Test Engineer (2003–2009)
Managed the building and testing for the RNC Flexent Lucent 5200 and Alcatel-Lucent 9370 software releases. Installed software onto the WCDMA-RNC component used in the 3G mobile networking industry.
• Reduced testing period by 40% for the RNC projects by introducing new third-party Catapult tools, which increased the performance for running test call cases.
• Directed software and RNC test issue resolutions arising from first line of automated and end-to-end testing which resulted high quality releases supplied to customers. Activities included: installation of RNC software releases, configuration of the RNC and other hardware components, setting and verification of clearing of alarms, and execution of test calls.
• Increased RNC configuration efficiency by 50% by developing Perl/CGI web application.
• Achieved 100% on-time deployments of RNC software releases to software distribution center which were downloaded by network and customer field level test sites.
• Authored over 150 RNC release notes and uploaded them along with the RNC software releases
• Enhanced software submission process by ensuring error-free, on-scheduled built software delivered to the integration build stream.
ISO Quality Assurance Representative (2002–2003)
Lead Engineer who led efforts to ensure organizational compliance with ISO processes and methods. Managed team of 10 engineers responsible for resolving audit issues.
• Achieved ISO 9001 Certification for UMTS Mobility Systems. Created and maintained organizational user-friendly web site with links to all required ISO related material. Delivered training sessions to 100 department managers and engineers. Partnered with the Quality Management Team to prioritize and resolve issues identified during internal, pre-assessment, and external audits.
Database System Administrator and Systems Integrator (2001–2002)
Individual engineer who created and administered the Rational ClearCase/ClearDDTS Change Management System used for source code revision control and defect tracking on the Pre-Commercial UMTS project.
• Designed and customized the ClearDDTS Defect Tracking System for the project’s Illinois, New Jersey and Germany locations used to report bug defects and enhancements which enabled a link to the source code control mechanism.
• Increased process efficiency 80% by automating the development process on UNIX and Linux based systems by developing make files, shell, and Perl scripts. This provided high quality software releases that were packaged and delivered to the customers on schedule.
• Developed and delivered ClearCase and ClearDDTS training to two corporate departments and over 100 engineers.
Mark Katz Page Two
Software Build Engineer (1984–2001)
Recognized expert in the software construction area whose knowledge and problem solving skills were used on 5ESS Digital Switch International and North America Region projects.
• Increased efficiency of the weekly schedule by 50% by taking the lead to combine both the administrative and technical team building roles, achieving 20% cost savings.
• Managed the construction of over 20 long-term software releases from start-up to implementation for development and post release modes.
• Deployed software releases to the manufacturing switching locations. The software releases were loaded onto the switch and shipped to customer locations.
• Reduced annual hardware costs of approximately $160,000 by eliminating over 150 shared/dedicated file storage systems. Interfaced with the Computer Resource Group to test tools and environments to consolidate and migrate to compliant servers.
• Reduced engineer costs 50% by mentoring engineers from China, India and Poland and transitioning work to these regional areas.
• Led the Software Development Environment Help Desk by providing continuous support to the development community with solving software and relational database questions and problems. Introduced metric measurements to determine the areas where increased training needed to be focused.
• Created and presented Change Management and Load Building Tutorials to development community.
EDUCATION
MS, Computer Science, Illinois Institute of Technology, Chicago, Illinois, 1998
BS, Computer Science, Northern Illinois University, DeKalb, Illinois, 1984
TECHNICAL SKILLS
Platforms: UNIX, Linux, Solaris, Windows XP, Catapult
Languages: Shell Scripting, KSH, Perl, CGI, Visual Basic, SQL, C, COBOL
Software: Microsoft Office (Access, Excel, Power Point, Word), ClearCase, ClearDDTS, CMS
1141 E. Lockwood Ct. Buffalo Grove, IL 60089
847-913-5440 • makatzil@gmail.com
SUMMARY
Software Quality Assurance Professional with extensive experience in the Software Development cycle. Background includes software/hardware integration building and testing, problem solving, systems and database administration. Recognized team leader with strong communication skills that produced high quality products from start up to end point deliveries to customer field sites.
PROFESSIONAL EXPERIENCE
ALCATEL-LUCENT, Naperville, IL 1984-2009
With operations in 130 countries, Alcatel-Lucent is a global communications solutions provider, offering the most complete end-to-end portfolio of solutions and services in the industry.
Software Integration Build and Test Engineer (2003–2009)
Managed the building and testing for the RNC Flexent Lucent 5200 and Alcatel-Lucent 9370 software releases. Installed software onto the WCDMA-RNC component used in the 3G mobile networking industry.
• Reduced testing period by 40% for the RNC projects by introducing new third-party Catapult tools, which increased the performance for running test call cases.
• Directed software and RNC test issue resolutions arising from first line of automated and end-to-end testing which resulted high quality releases supplied to customers. Activities included: installation of RNC software releases, configuration of the RNC and other hardware components, setting and verification of clearing of alarms, and execution of test calls.
• Increased RNC configuration efficiency by 50% by developing Perl/CGI web application.
• Achieved 100% on-time deployments of RNC software releases to software distribution center which were downloaded by network and customer field level test sites.
• Authored over 150 RNC release notes and uploaded them along with the RNC software releases
• Enhanced software submission process by ensuring error-free, on-scheduled built software delivered to the integration build stream.
ISO Quality Assurance Representative (2002–2003)
Lead Engineer who led efforts to ensure organizational compliance with ISO processes and methods. Managed team of 10 engineers responsible for resolving audit issues.
• Achieved ISO 9001 Certification for UMTS Mobility Systems. Created and maintained organizational user-friendly web site with links to all required ISO related material. Delivered training sessions to 100 department managers and engineers. Partnered with the Quality Management Team to prioritize and resolve issues identified during internal, pre-assessment, and external audits.
Database System Administrator and Systems Integrator (2001–2002)
Individual engineer who created and administered the Rational ClearCase/ClearDDTS Change Management System used for source code revision control and defect tracking on the Pre-Commercial UMTS project.
• Designed and customized the ClearDDTS Defect Tracking System for the project’s Illinois, New Jersey and Germany locations used to report bug defects and enhancements which enabled a link to the source code control mechanism.
• Increased process efficiency 80% by automating the development process on UNIX and Linux based systems by developing make files, shell, and Perl scripts. This provided high quality software releases that were packaged and delivered to the customers on schedule.
• Developed and delivered ClearCase and ClearDDTS training to two corporate departments and over 100 engineers.
Mark Katz Page Two
Software Build Engineer (1984–2001)
Recognized expert in the software construction area whose knowledge and problem solving skills were used on 5ESS Digital Switch International and North America Region projects.
• Increased efficiency of the weekly schedule by 50% by taking the lead to combine both the administrative and technical team building roles, achieving 20% cost savings.
• Managed the construction of over 20 long-term software releases from start-up to implementation for development and post release modes.
• Deployed software releases to the manufacturing switching locations. The software releases were loaded onto the switch and shipped to customer locations.
• Reduced annual hardware costs of approximately $160,000 by eliminating over 150 shared/dedicated file storage systems. Interfaced with the Computer Resource Group to test tools and environments to consolidate and migrate to compliant servers.
• Reduced engineer costs 50% by mentoring engineers from China, India and Poland and transitioning work to these regional areas.
• Led the Software Development Environment Help Desk by providing continuous support to the development community with solving software and relational database questions and problems. Introduced metric measurements to determine the areas where increased training needed to be focused.
• Created and presented Change Management and Load Building Tutorials to development community.
EDUCATION
MS, Computer Science, Illinois Institute of Technology, Chicago, Illinois, 1998
BS, Computer Science, Northern Illinois University, DeKalb, Illinois, 1984
TECHNICAL SKILLS
Platforms: UNIX, Linux, Solaris, Windows XP, Catapult
Languages: Shell Scripting, KSH, Perl, CGI, Visual Basic, SQL, C, COBOL
Software: Microsoft Office (Access, Excel, Power Point, Word), ClearCase, ClearDDTS, CMS